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Legal Document

Data Processing Agreement

Back Lot Trailers Pty Ltd Last updated: April 2026 Governing law: Queensland, Australia
Data Processor
Back Lot Trailers Pty Ltd
ABN 12 345 678 901
Gold Coast, Queensland, Australia
info@backlotlive.com.au
Data Controller
The Subscribing Production Company
As identified in the Software Licence Agreement or applicable subscription account

This Data Processing Agreement ("DPA") is entered into between Back Lot Trailers Pty Ltd (ABN 12 345 678 901) ("Data Processor") and the production company subscribing to the Backlot Live™ platform ("Data Controller").

This DPA forms part of and is incorporated into the Software Licence Agreement between the parties. In the event of any inconsistency between this DPA and the Software Licence Agreement with respect to the processing of personal data, the terms of this DPA prevail.

The purpose of this DPA is to ensure that the processing of personal data — including crew member data collected through the Backlot Live™ platform — is carried out in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").

1. Definitions

In this DPA, the following terms have the meanings set out below. Where applicable, these definitions align with the terminology used in the Australian Privacy Act 1988 (Cth) and, for international reference, the EU General Data Protection Regulation (GDPR).

2. Scope and Purpose of Processing

2.1 Nature and Purpose

Back Lot Trailers Pty Ltd processes Personal Data on behalf of the Data Controller solely for the purpose of providing the Backlot Live™ platform and associated services under the Software Licence Agreement. The processing activities include:

2.2 Data Controller Responsibility

The Data Controller is responsible for:

2.3 Instruction-based Processing Only

The Data Processor will process Personal Data only in accordance with the Data Controller's documented Instructions, as set out in this DPA and the Software Licence Agreement. If the Data Processor is required by law to process Personal Data beyond those Instructions, it will notify the Data Controller before doing so (unless prohibited by law).

3. Data Processor Obligations

3.1 Instruction Compliance

The Data Processor will process Personal Data only on the documented Instructions of the Data Controller. The Data Processor will immediately notify the Data Controller if, in its reasonable opinion, any Instruction infringes applicable privacy law.

3.2 Confidentiality of Personnel

The Data Processor will ensure that all personnel authorised to process Personal Data are subject to binding confidentiality obligations and have received appropriate privacy training. Access to Personal Data is limited to personnel who require it to perform their functions in connection with the Platform.

3.3 Assistance with Data Subject Rights

The Data Processor will provide reasonable assistance to the Data Controller in responding to Data Subject requests for access, correction, or deletion of their Personal Data. The Data Processor will, within 5 business days of receiving a request that appears to be from a Data Subject, forward that request to the Data Controller for direction.

3.4 Data Breach Notification

72-hour notification requirement: In the event of a suspected or confirmed Data Breach, the Data Processor will notify the Data Controller within 72 hours of becoming aware of it.

The Data Processor will:

3.5 Privacy Impact Assessments

Upon request, the Data Processor will provide reasonable assistance to the Data Controller in conducting privacy impact assessments where the processing of Personal Data poses a high risk to Data Subjects.

4. Sub-processors

4.1 Authorisation

The Data Controller authorises the Data Processor to engage the following approved Sub-processors in connection with the Platform. The Data Processor will ensure each Sub-processor is bound by contractual obligations that are no less protective of Personal Data than the obligations in this DPA.

Sub-processor Purpose Location
Cloud Infrastructure Provider
(e.g. Amazon Web Services, Google Cloud Platform, or equivalent)
Hosting, storage, database, and compute infrastructure for the Platform Australia (primary); international failover regions
Email / Notification Service
(e.g. SendGrid, Twilio, or equivalent)
Transactional email and SMS notifications to crew members and production administrators Australia / USA
Identity Verification Service
(e.g. GreenID, Onfido, or equivalent)
Identity verification and KYC checks where required Australia / international
Analytics and Error Monitoring
(e.g. Sentry, Datadog, or equivalent)
Anonymised application performance monitoring and error tracking USA / EU
AI / Document Processing Services
(where applicable to Platform features)
Document scanning, data extraction, or AI-assisted features within the Platform Australia / international

4.2 Changes to Sub-processors

The Data Processor will notify the Data Controller of any proposed addition or replacement of a Sub-processor with at least thirty (30) days' notice. The Data Controller may object to the proposed change within that period on reasonable grounds. If the parties cannot resolve the objection, the Data Controller may terminate the Software Licence Agreement without penalty.

5. Data Retention and Deletion

5.1 Retention Period

The Data Processor will retain Personal Data for the period specified in the Privacy Policy — being the duration of the relevant production plus seven (7) years, unless the Data Controller provides Instructions to delete data earlier (subject to applicable legal obligations).

5.2 Biometric Data

Biometric face photographs are retained for no longer than thirty (30) days after the production wrap date notified by the Data Controller, after which they are permanently and securely deleted.

5.3 Deletion on Termination

Upon termination or expiry of the Software Licence Agreement, Personal Data will remain available for export by the Data Controller for a period of thirty (30) days, after which it will be permanently deleted from all active systems. Backup data may persist for an additional period of up to ninety (90) days in accordance with standard backup rotation practices, after which it too will be deleted.

5.4 Deletion Certification

Upon request, the Data Processor will provide the Data Controller with written certification that Personal Data has been deleted in accordance with this clause.

6. Security Measures

The Data Processor implements and maintains the following technical and organisational security measures to protect Personal Data against unauthorised access, loss, destruction, alteration, or disclosure:

6.1 Technical Measures

6.2 Organisational Measures

6.3 Updates to Security Measures

The Data Processor will review and update its security measures periodically to reflect changes in technology, threats, and legal requirements. The Data Controller may request information about current security measures at any time.

7. Audit Rights

7.1 Information Requests

The Data Processor will make available to the Data Controller all information reasonably necessary to demonstrate compliance with this DPA, upon written request with reasonable notice.

7.2 Audits

The Data Controller has the right to conduct (or commission a qualified independent third party to conduct) an audit of the Data Processor's data processing activities and security practices, no more than once per calendar year and subject to:

7.3 Certifications

In lieu of an audit, the Data Processor may provide the Data Controller with current third-party security certifications (such as SOC 2 Type II or ISO 27001) or audit reports as evidence of its security posture.

8. Liability Allocation

8.1 Data Controller Liability

The Data Controller is responsible for the lawfulness of its instructions to the Data Processor. The Data Controller indemnifies the Data Processor against any liability, loss, or damage arising from the Data Processor processing Personal Data in accordance with the Data Controller's Instructions where those Instructions were unlawful or in breach of applicable privacy law.

8.2 Data Processor Liability

The Data Processor is liable for any loss or damage caused to Data Subjects or the Data Controller by its failure to comply with its obligations under this DPA, to the extent that such failure is directly attributable to the Data Processor or its Sub-processors.

8.3 Cap on Liability

The total aggregate liability of each party under this DPA is subject to the liability cap set out in the Software Licence Agreement. Neither party will be liable for indirect, consequential, or special loss or damage arising under this DPA, except to the extent required by applicable law.

8.4 Shared Liability

Where a claim arises from the actions of both the Data Controller and the Data Processor, liability will be apportioned between the parties in proportion to their respective fault, as determined by a court of competent jurisdiction or by agreement between the parties.

9. Governing Law

This DPA is governed by the laws of Queensland, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia sitting in Queensland.

Any dispute arising under this DPA will be resolved in accordance with the dispute resolution mechanism set out in the Software Licence Agreement.

This DPA will remain in force for the duration of the Software Licence Agreement and will survive termination to the extent necessary to give effect to clauses 5 (Data Retention and Deletion) and 8 (Liability Allocation).

For any questions regarding this DPA, please contact: info@backlotlive.com.au